My focus on a day-to-day basis for most of the last five years has been on cloud automation and orchestration, more specifically with VMware vRealize Automation (vRA) and VMware vRealize Orchestrator (vRO). I've worked with a variety of customers in different verticals (government, finance, service provider) to help them design and deploy an automation platform and create services to automate many use-cases, both common and unique. So naturally, my interest in a software-as-a-service (SaaS) platform that does the job too was always going to manifest itself. The day has arrived though that VMware are officially launching that service. Yesterday, January…